Orders

• How can I upload my artwork?
You can initiate the upload process anytime by clicking on the “File Upload” button at the top of any page on our website.
Then, you can log in to your account and follow the instructions for uploading new files.
If you do not have a NY Speedy Printing account, you will need to take a moment to register.
• Why printed color is different with the color I see on computer?
It is always challenging to guarantee 100% color accuracy in printing industry.
Speedy Prniting does not guarantee color will match the preview on customer’s monitor, as we cannot compensate for a color variance on each customer’s monitor set-up.
The color you see in your monitor is in RGB Color scheme which consists of three colors; Red, Green and Blue. These are the primary colors of light, which computer monitors use to display images on your screen.
The color to be printed on your business card is in CMYK color scheme, which consists of four colors: Cyan, Margenta, Yellow, Black. In full-color process printing, CMYK is the standard method of offset printing.
Therefore, a color will never be printed out to match its on-screen color. Colors vary from monitor to monitor, and different printers produce different color results.
• Which file formats do you support?
Adobe Illustrator (*.ai, *.eps)
Adobe Photoshop (*.tif, *.jpg, *.jpeg, *.psd, *.bmp)
Adobe Acrobat (*.pdf)
Corel DRAW (*.cdr)
• What is your office hours?
Business Hours : Monday-Friday, 9:00 am - 7:30 pm
Saturday, 9:00am - 5:00pm (Based on U.S. Pacific Time)
• Preparing Files
For best results please follow our guidelines.

FILE FORMAT
Adobe Illustrator (*.ai, *.eps)
Adobe Photoshop (*.tif, *.jpg, *.jpeg, *.psd, *.bmp)
Adobe Acrobat (*.pdf)
Corel DRAW (*.cdr) 

RESOLUTION
All file formats must have a minimum of 350 dpi (dot per inch) resolution. The images designed for the web done at a low screen resolution of 72 dpi. Print images need to be created at 350 dpi or there will be a substantial drop in the image quality.

COLOR MODE
All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow, black) color mode. All black & white artworks and/or images must be provided in grayscale color mode. Heavy black ink might cause smearing.

BLEED
Please build your press-ready digital files by adding 0 .125″ dimension for business cards, postcards, rackcards, add 0.125″ for all other products. We require ALL files to be built to the full bleed dimension specified for each trim size. We automatically trim 0.0625″ off of each edge, which will result in the desired trim size Simply add 0.125″ to the overall dimension of your digital layout. Example: a 5″ x 7″ would have a bleed size of 5.125″ x 7.125″.

What’s a bleed?
It is the portion of the card that will be trimmed off when cut to the final size.

Why bleed?
The purpose of a bleed is to continue a color, image or design to the edge of the card.

FONTS
a. Fonts must be embedded in PDF files.
b. Fonts must be outlined or converted to paths or curves in EPS files. c. Some fonts have copyright restrictions and will not embed in PDF Files.

SAFE ZONE
All critical elements (text, images, logos, etc.) must be kept at least 0.125″ inside the edge. Anything left close to edge may be cut off during trimming.

BORDERS
Please allow 1/16″ cutting tolerance around your card. We recommend no borders due to shifting in the cutting process, borders may appear uneven

DIMENSIONS
Products               Final Print Size               Size with Bleed
Business Cards          Inch: 2″x3.5″              Inch: 2.125″x3.625″
Postcards                  Inch: 4″x6″               Inch: 4.125″x6.125″

• I forgot my password. What should I do?
Click the link below. Only when you remember your E-mail address, we can send your password. You should have a correct E-mail address registered. If you still can’t find your password, you possibly did not register before. Please go to the “Login” page, and sign up. If your E-mail has been registered, you cannot sign up with the same E-mail address
• How can I contact you?
Address : 41-11 162nd St., Flushing, NY 11358
Phone Number : 1-718-463-3000
Fax Number : 1-718-463-3200
Email : best@nyspeedy.com
Website : www.nyspeedy.com
• Do you print and ship everyday?
We print and ship Monday through Friday.